Shipping Policy

Last Updated: September 20, 2026

At Greatify Shop, we currently offer Cash on Delivery (COD) shipping within Pakistan. We aim to process and deliver every order as quickly and safely as possible.

1. Shipping Within Pakistan

We currently ship orders to locations across Pakistan through third-party courier services.

At this time, Greatify Shop does not offer international shipping.

Delivery availability may vary depending on the customer's location and the service coverage of our courier partners.

2. Cash on Delivery

All orders placed through Greatify Shop are currently available on a Cash on Delivery (COD) basis.

This means you do not need to make an online payment when placing your order. You will pay the total amount due to the courier when your order is delivered.

Please make sure that you provide a valid:

• Full name

• Mobile phone number

• Complete delivery address

• City

• Relevant landmark or location details where necessary

Our team or courier partner may contact you to confirm your order or delivery details.

3. Shipping Charges

Applicable shipping charges will be displayed during checkout or communicated to you before your order is dispatched.

Shipping charges may vary depending on factors such as:

• Delivery location

• Order size or weight

• Courier charges

• Promotional offers

• Other applicable shipping conditions

If free shipping is offered on a particular product, order, or promotion, the applicable terms will be displayed at the time of purchase.

4. Order Processing Time

Orders are generally processed within 1–2 business days after they are placed.

For some orders, we may contact you for confirmation before dispatch.

Orders placed on weekends or public holidays may be processed on the next business day.

Processing time is separate from delivery/transit time.

5. Estimated Delivery Time

After dispatch, orders are generally delivered within approximately 2–5 business days, depending on the destination and courier service.

Some remote or less-served areas may require additional delivery time.

Delivery estimates are not guaranteed and may be affected by courier delays, weather, public holidays, road conditions, incorrect addresses, unsuccessful delivery attempts, or other circumstances beyond our reasonable control.

6. Tracking Your Order

Where tracking is available, Greatify Shop or our courier partner may provide you with a tracking number or delivery information.

You may use the provided tracking information to check the status of your shipment.

Please note that courier tracking information may take some time to update after an order has been dispatched.

7. Delivery Attempts

Our courier partner may make multiple delivery attempts depending on its delivery procedures.

Please ensure that someone is available at the provided address to receive the order.

If the courier is unable to deliver the package because:

• The customer is unavailable;

• The phone number is unreachable;

• The address is incomplete or incorrect;

• The customer refuses to accept the package; or

• The customer otherwise prevents delivery,

the package may be returned to Greatify Shop.

8. Refused COD Orders

Because Greatify Shop operates on a Cash on Delivery model, customers are expected to accept orders they have placed.

Please do not place an order unless you genuinely intend to receive it.

Repeatedly refusing or abandoning COD orders may result in:

• Cancellation of future COD orders;

• Restriction of COD availability; or

• Requirement for advance payment for future orders.

This does not affect legitimate customer rights relating to damaged, defective, incorrect, or otherwise eligible products.

9. Incorrect Delivery Information

Customers are responsible for providing accurate delivery information when placing an order.

Greatify Shop is not responsible for delivery failures caused by incorrect or incomplete information provided by the customer.

If an order is returned because of an incorrect address or unreachable customer, a new delivery may require additional shipping charges.

10. Delayed Deliveries

While we aim to deliver orders within the estimated timeframe, delays can occasionally occur.

Possible causes include:

• Courier network delays.

• Weather conditions.

• Public holidays.

• Road closures or transportation disruptions.

• High-volume shopping periods.

• Incorrect or incomplete delivery information.

• Remote-area delivery limitations.

• Circumstances beyond our reasonable control.

If your order appears to be significantly delayed, please contact us and we will assist in checking its delivery status.

11. Lost or Damaged Shipments

If an order is lost or arrives damaged during transit, please contact Greatify Shop as soon as possible.

For damaged products, please provide photographs of the product and packaging where possible so that we can investigate the issue with the courier and determine the appropriate resolution.

Eligible damaged, defective, or incorrectly delivered products are handled according to our Return & Refund Policy.

12. Receiving Your Order

When receiving your package, we recommend checking the package for obvious signs of damage.

If the package appears seriously damaged, please document the condition with photographs or video where possible and contact Greatify Shop promptly.

For product-related issues discovered after delivery, please refer to our Return & Refund Policy.

13. Changes to Shipping Services

Greatify Shop may change its courier partners, shipping charges, delivery estimates, or delivery coverage from time to time.

Any applicable shipping information shown during checkout or communicated before dispatch will apply to the relevant order.

14. Contact Us

If you have questions about the delivery of your order, please contact Greatify Shop through the contact information provided on our website.

Greatify Shop
Website: Greatifyshop.com
Country: Pakistan

We will do our best to assist you with your order and delivery-related questions.

15. Policy Updates

Greatify Shop may update this Shipping Policy from time to time.

Any changes will be posted on this page with the updated "Last Updated" date.

By placing an order with Greatify Shop, you acknowledge and agree to the applicable terms of this Shipping Policy.